FAQ

Common questions and their answers.

How do i manage my "Encoding minutes"?
One of Pageflow's benefits is the media management. Files are automatically converted into different qualities, to make sure, that storie...
Thu, 4 Aug, 2016 at 12:31 PM
How to publish your Pageflow under your own domain
Starting with the Flex plan, you can publish Pageflow stories under your own domain. That way permalink URLs of your stories can use your own domain instea...
Thu, 12 Apr, 2018 at 10:51 AM
How can I edit pictures, audio files and videos, if I don't have editing software?
If an audio file is too loud, if a photo does not fit or a background image would fit better to the text if it were mirrored, you will have to edit the f...
Thu, 18 May, 2017 at 5:23 PM
In which quality and format should I upload images and videos?
Pageflow can process almost all image, audio and video format and automatically converts uploaded files into different target formats and output qualities. ...
Fri, 18 Dec, 2020 at 12:09 PM
How can I use interactive charts in Pageflow?
To enable the use of charts and maps, Pageflow collaborates with Datawrapper, an online tool to visualize data. Datawrapper provides an exclusive theme now,...
Thu, 18 Feb, 2016 at 10:11 AM
How can I integrate 360° Images in Pageflow?
For customers of KRPano we’ve installed the page type „360° Panorama“, that allows you to embed 360° pictures, built with KRPano. Simply follow these steps:...
Fri, 18 Dec, 2020 at 12:50 PM
Can I calculate the traffic?
The exact amount of traffic cannot be calculated, because on the one hand, the traffic volume depends on the quality of the media files and on the other han...
Wed, 21 Feb, 2018 at 6:27 PM
How can I find out statistics about the views or page impressions of my Pageflow?
Starting from the "Run“ plan, you are able to use Google-Analytics. You can then see the number of page impressions and several other statistical value...
Fri, 18 Dec, 2020 at 12:37 PM
How can I show reports with a trial account?
With a trial account you cannot publish any reports. You can however see the preview of your finished report. The preview looks exactly like the published...
Thu, 18 May, 2017 at 5:17 PM
How can I change the permalink of my story?
In order to edit the permalink, open the „Stories“ tab. After this, choose the story you would like to change by clicking on the name in the left column. Th...
Thu, 18 May, 2017 at 4:14 PM