Accounts and Billing

How can I show reports with a trial account?
With a trial account you cannot publish any reports. You can however see the preview of your finished report. The preview looks exactly like the published...
Thu, 18 May, 2017 at 5:17 PM
How can entries be moved into another account?
If you have created an entry in a test account but want to publish it in another account, please simply create a ticket. To migrate your story into another ...
Wed, 31 Aug, 2022 at 9:37 AM
What happens with my stories if I cancel my subscription?
If you want to cancel the subscription, published stories will be depublished, the account will then be in trial mode again.  All entries remain in t...
Tue, 2 Sep, 2025 at 1:08 PM
How do i manage my "Encoding minutes"?
Trial Account Limitation: During the trial phase, encoding is limited to a total file length of 10 minutes across all uploaded files. This limi...
Tue, 16 Sep, 2025 at 4:52 PM